1. Eligibility for Returns

Items must be returned within 14 days of delivery. Items must be unused, in their original packaging, and in the same condition as received. Proof of purchase required for all returns. No refunds will be issued for free or promotional products.

2. Right to Cancel

• You have the right to cancel your order within 14 days without giving any reason.

3. Exemptions to Right to Cancel

• Perishable goods (e.g., food, flowers).
• Custom or personalized items.
• Digital purchases.

4. Return Process

• To exercise the right to cancel, you must inform us of your decision to cancel the contract by a clear statement (e.g., a letter sent by post or email). Provide your order number, reason for the return (if applicable), and any relevant details. We will send you instructions on how to send your item back.

5. Refunds

• If you cancel this contract, we will reimburse all payments received from you, including the costs of delivery (except supplementary costs if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you. Refunds will be processed without undue delay and not later than:
  • 14 days after the day we receive back from you any goods supplied, or
  • (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
  • If there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel the contract.

6. Shipping

• You will be responsible for paying for your own shipping costs for returning your item unless the item is defective or incorrect. Shipping costs are non-refundable unless the item is defective or incorrect. If you receive a refund, the cost of return shipping will be deducted from your refund if we provide a return shipping label.

7. Contact Us

• If you have any questions about our returns policy, please contact us here.

1. Introduction

We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website and use our services.

2. Information We Collect

• Personal Data: Includes your name, address, email address, phone number, and payment details.
• Usage Data: Includes information about how you use our website, products, and services.
• Technical Data: Includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

3. How We Use Your Information

We use your information to:

• Process your orders and manage your account.
• Improve our website and services.
• Communicate with you regarding orders, offers, and updates.
• Ensure security and prevent fraud.
• Comply with legal obligations.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide our services (e.g., payment processors, shipping companies) or when required by law.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict the processing of your personal data.
• Request the transfer of your personal data to another party.
• Withdraw consent at any time, where we are relying on consent to process your personal data.

6. Cookies

Cookies are small files placed on your computer that help us understand how you use our website. We use cookies to:

• Improve user experience.
• Track and analyze usage data.
• Store your preferences and settings.

Types of Cookies We Use:

• Essential Cookies: Necessary for the operation of our website.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality Cookies: Used to recognize you when you return to our website and personalize content.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed.

You can manage your cookie preferences through your browser settings.

7. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

10. Contact Us

If you have any questions or concerns about this privacy and cookies policy, please contact here.